I’m Ed. This is where I collect notes on technology, practical experiments, and the systems that shape everyday life.
AI, insurance and Salesforce are recurring interests. So are the questions closer to home: how decisions are made, how things connect, and what happens when a plan meets the real world.
A place to share what I’m learning.
From the notebook
Observations, questions and a closer look at the evidence.
A look at successive roadworks around Burwood, Mairehau and Greenhaven, the Putake Drive bus diversion, and what prolonged disruption means for nearby shops. The article brings together a Gantt chart, a road schematic and a sourced timeline, with public records and local observations clearly identified.
Where AI helps with everyday work, where it falls short, and how to keep human judgement in the loop.
Insurance systems
The connections between policies, data, claims and the people who rely on them.
Making Salesforce useful
Architecture, integrations and the small decisions that make a complicated platform easier to work with.
Systems in everyday life
Local infrastructure, shared spaces and the effects of decisions that look quite different from the ground.
About this space
Hello, I’m Ed.
My Reflection is my personal space for following a question, testing an idea, and writing down what I find. Some pieces are technical; others start with something I’ve noticed in everyday life.
Where a piece draws on research, I link to the sources alongside my own observations and interpretation.